RETURNS
NEED TO MAKE A RETURN?
In the case that you're not 100% satisfied, we are happy to offer a store credit upon return of the item.Within 7 days of receiving the items, please contact the SPOILT. team at hello@spoiltthelabel.com.au with your order number and our team will be ready to assist you!
RETURNS POLICY
We cannot accept returns on:
- Items purchased on a sale or with a discount code
- Worn or used items
- Items without their original packaging or tags
- Items that are damaged. (Please take care when trying on any product/s.)
- Items without a returns form.
We recommend getting a tracking number when you post your return as we are not liable for any lost or damaged packages.
Store credit will be valid for 6 months. We do not offer refunds for change of mind or incorrect sizing.
Spoilt. The Label is not held responsible for lost or missing parcels.
FAULTY ITEMS
If you receive a faulty item, please contact us within 7 days with your order number and images of the faulty item.
Our team take great care in quality checking every single garment in the order before sending to ensure you receive the best quality products.
